Agreement of terms of use is a booking and private concierge offering alternative healing services in Tulum, México. is the property of Impactadora Consultancy S. de R.L. de C.V., a duly incorporated Mexican entity, with RFC number ICO150218RE9.

By using this site, you agree to these terms of use; if you do not agree, do not use the site.

Cancellation policy

90% of the treatment cost will be refunded ifor cancellations up to 10 days before the time of appointment in Tulum, Quintana Roo, Mexico (GMT-5) 10% of treatment cost (OF WHAT?) will be charged for administration fee.

50% of the amount will be refunded if you cancel 5 days before the experience start.

100% of the amount will be charged if you cancel 4 days before experience start time.

You can reschedule up to 30 days before your appointment. Reschedule is only allowed for the same treatment/experience.

Privacy policy

The healing is an intimate one and our responsibility is to protect it Your privacy is important to

When you book our services you are trusting us with your information. We protect your information and you may cancel at any moment by sending an email to the following address:

Your personal information will be used to process the booking and process the payment. You will be asked to register with for easy and fast connection in case of future purchases and to manage your reservation. In addition, the platform will recommend you customized and relevant offers according to your interests.

We may also use your personal information for internal purposes such as data analysis and research to improve the performance of our online platform, services, and customer communications. Your personal information will not be shared with any other third party.


The services provided by our suppliers  don’t replace any medical treatment or diagnosis. Our clients are fully responsible for using the services. If you suffer from any medical condition you must consult with your doctor before booking the treatment/ therapy/ ceremony. Please inform our specialists about any medical condition before the service is taken.


All “look and feel”, texts, graphics, design, user interfaces, visuals, pictures, logos, videos, music, computer code, contained on the site are owned, controlled and licensed by Impactadora Consultancy S. de R.L. de C.V., and are protected by copyright, patent and trademark laws, and other intellectual property rights.

It is prohibited to copy, reproduce, republish, upload, post, publicly display, encode, translate, transmit or distribute in any way to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without the prior written consent of Impactadora Consultancy S. de R.L. de C.V.


Our specialists make every effort to render their services as scheduled. Should bad weather conditions create an unsafe scenario, our specialists may cancel the experience.

Should this happen, will work with your host to reschedule or provide an appropriate refund.

Why booking with us? takes the stress out of booking a healing experience with healers, shamans and healing hotels, guaranteeing a quality alternative healing experience. We strongly recommend our clients to book through our online platform to get an extraordinary alternative healing experience.

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