Cancellation Policy

90% of the treatment cost will be refunded for cancellations up to 10 days before the time of appointment in Tulum, Quintana Roo, Mexico (GMT-5). 10% of the treatment cost will be charged for administration fee.

50% of the amount will be refunded if you cancel 5 days before the experience start.

100% of the amount will be charged if you cancel 4 days before experience start time.

You can reschedule up to 30 days before your appointment. Reschedule is only allowed for the same treatment/experience.